At YOSAA, we're not just about booking accommodations; we're about creating memories. Our journey began with a simple yet powerful vision: to revolutionize the way individuals and companies find and book serviced apartments across Europe's most vibrant cities.
Jouke Baaima
Jouke Baaima
Director
Jouke is bringing years of hospitality experience with him. He’s dedicated to operations, staff and finance, but also happy to fix a faulty computer from time to time.
Michael Berendsen
Michael Berendsen
Director
Michael is making ‘noise’ in the international market as well as at the office and is responsible for all commercial activities and acquisition.
Our Story
Jouke and Michael shared a vision for transforming the way business travellers experience new destinations. They recognised the need for a platform that not only meets but exceeds expectations—one rooted in exceptional service, transparency, and a genuine passion for hospitality. With their combined experience in hospitality and real estate, they set out to create something far greater than a booking platform: a place where travellers could feel truly at home, no matter where their journey takes them.
"We all had the same vision for global mobility, a commitment to duty of care, and recognised the importance of local knowledge and reach." – Jouke Baaima –
The story began in 2015, when ServicedApartments.nl first laid the foundation for what would later evolve into YOSAA. Over the years, the company grew, strengthened by shared ambition, industry insight, and a desire to redefine global mobility and accommodation for the modern traveller.
As the world shifted, most notably during the COVID era, so did the landscape of corporate housing. While many major platforms shut down or changed hands, one question drove the team forward: how do we stay ahead and remain key players in an ever-changing industry?
This challenge became a catalyst for innovation, paving the way for the next chapter: the transition from ServicedApartments.nl to YOSAA, a brand built to meet the needs of today’s global workforce with agility, reliability, and heart.
Our Team
To stay ahead, it's all about teamwork and sharing the same work ethic and DNA. At YOSAA, we are driven by a passion for creating amazing experiences and fostering strong connections with our customers and partners.
“Our goal is to build deep, trust-based relationships with local corporations.” – Michael Berendsen –
Behind the scenes, you'll find a dedicated crew of professionals with years of expertise in hospitality and real estate. With offices strategically located in the Netherlands and Switzerland, we leverage our local knowledge and extensive industry connections to ensure that every aspect of your stay is unforgettable. Our team thrives on providing exceptional customer service, guaranteeing a seamless and fantastic booking experience for every guest.
Our Mission
We get it — business travel isn't just about ticking off destinations on your map; it's about diving headfirst into new cultures and making memories that'll last a lifetime. That's why we're constantly expanding our collection of serviced apartments, each one capturing the unique essence of its location. YOSAA aims to be a European platform with a local presence, delivering on promises made to stakeholders and a culture centred around the new generation.
Whether you're a family with kids, a couple traveling with your furry friend, or a solo explorer eager to immerse yourself in a new location, we have the perfect apartment to match your needs at YOSAA.
We care about what matters to you — whether it's a spacious apartment with a garden for entertaining or a cozy studio right in the heart of the city. Tell us your story, and we'll create the perfect backdrop for your stay.
How We Work
Whether you're travelling for a week, a couple of months, or relocating indefinitely, our platform offers an easy and efficient way to book serviced apartments. With a vast network of properties available, finding the perfect accommodation for your needs has never been easier.
We believe in the power of collaboration and have designed a two-tier program to benefit both our partners and corporate clients. Serviced apartment providers can join our Partner Program to list their apartments on our platform, where we provide support to ensure their properties reach a wide audience of potential guests.
Our commitment to innovation drives us to continually improve our platform and services. Through our Partner and Mobility portals, we streamline the booking process, ensuring a seamless experience for all our users.
Why Choose YOSAA
When you choose YOSAA, you get a team with years of experience and a fresh, innovative approach. Our DNA and structure ensure that every aspect of your stay is handled with care and dedication. We strive to make you feel good, safe, and comfortable, exceeding expectations and building loyalty.
YOSAA is more than just a brand; it's a passion project born from a love for hospitality and travel and a commitment to making every guest feel at home. Experience the difference today. Browse our collection of serviced apartments and discover your home away from home.
Meet the team
Bonding over their shared passion for hospitality and a desire to revolutionize the serviced apartment industry, the team behind YOSAA embarked on a collaborative and collective journey to redefine the way accommodations are offered and experienced. Fuelled by innovation and a commitment to excellence, YOSAA was born, dedicated to providing travellers with unforgettable stays and unparalleled service across Europe's most vibrant cities.
Sales & Partnerships
Marijke van der Neut
Marijke van der Neut
Manager Strategic Partnerships EMEA
Meet Marijke, our office fashionista! She manages to bring style to the office and is our Sales queen. When she isn’t taking care of our corporate accounts, she loves watching footy (Ajax!) with her boys.
Marketing
Eva Valkhoff
Eva Valkhoff
Head of Marketing
‘Eefje’ is the creative brain of our team. Sometimes we wonder if she’s daydreaming or thinking about a new design, but we do know that the result will be spectacular!
Lisa Gritter
Lisa Gritter
Marketing Manager
Our always cheerful Lisa is a real asset. From our social media channels to our events, running around with her schedules she makes sure everything is on point!
Claudia Vrancken
Claudia Vrancken
Marketing Specialist
Originally from Belgium, Claudia is our go-to person for content and optimization. She enjoys bringing ideas to life and using marketing data to refine and improve results. In her free time, she designs her own earrings — creativity clearly doesn’t stop after work!
Commercial Desk
Lisette Sprangers
Lisette Sprangers
Head of Revenue and Channel Management
Having lived in Colombia for the past 10 years, Lisette knows what it means to be an expat! Her knowledge and determination make her a strong shoulder for the commercial desk to lean on.
Tamara Senten
Tamara Senten
Reservations & Partner Coordinator
If the word “gezellig” was a person, it would be Tamara. This social butterfly is sure to bring a smile to everyone’s face!
Finance
Eva van Zijl
Eva van Zijl
Head of Finance & Legal
Eva is responsible for both the legal and finance departments. She is as dedicated in her spinning class as making sure things run smoothly at the office.
Fernanda Furlanetto
Fernanda Furlanetto
Senior Finance Assistant
While Fernanda works with numbers, this Latina (with Brazilian roots), always knows how to add a little spice to her work and our team.
IT
Priscilla Man
Priscilla Man
IT Manager
Priscilla is our IT Manager who organises our digital landscape. A useful skill which she also utilises for her growing collection of 80+ pairs of sneakers!
Delano Smith
Delano Smith
IT Business Analyst
Boasting a background in IT and software, Delano acts as a vital link connecting our teams, external IT suppliers, and clients. When he's not keeping our tech game strong, you'll find Delano dancing away at festivals or crushing it in the gym!
ESG - Our Shared Home
At YOSAA, we are deeply committed to Environmental, Social, and Governance (ESG) principles because we recognize the critical importance of protecting our planet and fostering social responsibility for the well-being of all. Sustainability is not just a buzzword for us; it's ingrained in our core values and influences every aspect of our operations.
Understanding the significant environmental impact of travel, we are steadfast in our dedication to minimizing our carbon footprint. From implementing energy-efficient practices in our offices to advocating for eco-conscious transportation options, we continuously strive to reduce our environmental footprint.
Our offices are designed with sustainability in mind! We have transitioned to paperless systems to reduce waste and minimize resource consumption. Moreover, we actively promote remote work and alternative transportation methods among our employees to reduce emissions from commuting.
Over the years, we have partnered with like-minded organizations that share our passion for sustainability! We encourage these partners to adopt eco-friendly practices, such as using energy-efficient appliances and reducing waste, in the properties they manage.
At YOSAA, we believe that sustainability is a collective responsibility. That's why we are deeply engaged with our community on ESG issues, collaborating with local organizations and spearheading educational programs to drive positive environmental and social change. Together, we are committed to creating a sustainable future for generations to come.
Guest Related
Aiming for plastic free apartments
Recycling policies per country/city
Customer jouney - cut emissions
We work as paperless as possible
We only work with suppliers who are "green" (i.e.: led lights, use clean cleaning products, modern building with energy saving appliances, etc.)
Employee Related
We have a diverse team with nationalities from all over the world. The open and flat organization and the pleasant and informal working atmosphere where everyone is treated equally, makes it possible to grow as an individual
Training on and off-the-job
Increased attention to employee welfare:
Free use of the Headspace app (a science-backed meditation and mindfulness solution for the workplace) for all employees.
